Technical Services

The value that ASI provides as a distributor is greatly enhanced by an experienced Technical Service team that is dedicated to offering extensive pre- and post-sales support on a variety of platform technologies including desktops, notebooks, servers, networking, storage, and more.

Their product knowledge and technical expertise gained from working with a wide variety of hardware configurations helps save time and money by resolving issues quickly without having to contact the original hardware or software manufacturers who may not have direct experience with the particular product combination.

Our Technical Service personnel are located in 10 branch offices. In addition to routine sales support, they provide an array of services including:

• Pre Sales system design and configuration assistance

• System compatibility verification

• Platform repair services on notebooks, desktops and servers

• BIOS, and Driver updates

• Hardware and Software testing

• Technical and integration training

We pride ourselves on the level of technical expertise that we are able to provide, and we are committed to continually reviewing and updating our service offering to ensure that we are giving our customers access to the capabilities they need to compete, grow and thrive in today’s marketplace.