Technical Services

The value that ASI provides as a distributor is greatly enhanced by an experienced Technical Service team that is dedicated to offering extensive pre- and post-sales support on a variety of platform technologies including desktops, notebooks, servers, networking, storage, and more.

Their product knowledge and technical expertise gained from working with a wide variety of hardware configurations helps save time and money by resolving issues quickly without having to contact the original hardware or software manufacturers who may not have direct experience with the particular product combination.

Our Technical Service personnel are located in 10 branch offices. In addition to routine sales support, they provide an array of services including:

• Pre Sales system design and configuration assistance

• System compatibility verification

• Platform repair services on notebooks, desktops and servers

• BIOS, and Driver updates

• Hardware and Software testing

• Technical and integration training

Flexible. Dependable. Proactive. ASI’s Technical Services Team is a strategic and unique value-add element of our business. Our goal is to not just think in terms of products and components, but to provide the highest levels of support to our customers for platforms and solutions.