{"id":5223,"date":"2021-01-07T08:26:56","date_gmt":"2021-01-07T16:26:56","guid":{"rendered":"http:\/\/192.168.64.113\/?page_id=5223"},"modified":"2026-01-09T21:41:44","modified_gmt":"2026-01-09T21:41:44","slug":"contact-technical-support","status":"publish","type":"page","link":"https:\/\/www.asipartner.com\/canada\/support\/contact-technical-support\/","title":{"rendered":"Contact Technical Support"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h4><img decoding=\"async\" class=\"size-full wp-image-7686 alignright\" src=\"https:\/\/www.asipartner.com\/canada\/wp-content\/uploads\/sites\/2\/2022\/05\/ASI35-W_200.jpg\" alt=\"ASI anniversary logo\" width=\"200\" height=\"200\" srcset=\"https:\/\/www.asipartner.com\/canada\/wp-content\/uploads\/sites\/2\/2022\/05\/ASI35-W_200-66x66.jpg 66w, https:\/\/www.asipartner.com\/canada\/wp-content\/uploads\/sites\/2\/2022\/05\/ASI35-W_200-150x150.jpg 150w, https:\/\/www.asipartner.com\/canada\/wp-content\/uploads\/sites\/2\/2022\/05\/ASI35-W_200.jpg 200w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/>The ASI Technical Support Team is ready to help.<\/h4>\n<p>The value that ASI provides as a distributor is greatly enhanced by our experienced Technical Support team which is dedicated to offering extensive pre- and post-sales support on a variety of platform technologies including desktops, notebooks, servers, networking, storage, and more.\u00a0Their product knowledge and technical expertise gained from working with a wide variety of hardware configurations helps save time and money by resolving issues quickly without having to contact the original hardware or software manufacturers who may not have direct experience with the particular product combination.<\/p>\n<p>In addition to routine technical service support, they provide an array of services including:<\/p>\n<ul>\n<li>Pre-sales system design and configuration assistance<\/li>\n<li>System compatibility verification<\/li>\n<li>Platform repair services on notebooks, desktops and servers<\/li>\n<li>BIOS, and Driver updates<\/li>\n<li>Hardware and Software testing<\/li>\n<\/ul>\n<p>Flexible. Dependable. Proactive. ASI\u2019s Technical Support Team is a strategic and unique value-add element of our business. Our goal is to not just think in terms of products and components, but to provide the highest levels of support to our customers for platforms and solutions.<\/p>\n<p><strong>Contact\u00a0Technical Support<\/strong><br \/>\n<em>Technical Support is for product support only. For help with website related matters, please contact\u00a0<a href=\"mailto:webmaster@asipartner.com\">webmaster@asipartner.com<\/a><\/em><\/p>\n<\/div><div class=\"alert alert-danger\" role=\"alert\">Fields with * are required.<\/div><form method=\"POST\">\r\n    <div class=\"row\">\r\n        <div class=\"col-6\">\r\n            <div class=\"form-group\">\r\n                <div class=\"input-group\">\r\n                    <div class=\"input-group-prepend\">\r\n                        <label class=\"input-group-text mb-0\" for=\"form_account\">\r\n                            <strong>* Customer Account Number<\/strong>\r\n                        <\/label>\r\n                    <\/div>\r\n                    <input type=\"text\" class=\"form-control\" id=\"form_account\" name=\"AccountNumber\" value=\"\" \/>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"form-group\">\r\n                <div class=\"input-group\">\r\n                    <div class=\"input-group-prepend\">\r\n                        <label class=\"input-group-text mb-0\" for=\"form_name\">\r\n                            <strong>* Contact Name<\/strong>\r\n                        <\/label>\r\n                    <\/div>\r\n                    <input type=\"text\" class=\"form-control\" id=\"form_name\" name=\"ContactName\" value=\"\" \/>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"form-group\">\r\n                <div class=\"input-group\">\r\n                    <div class=\"input-group-prepend\">\r\n                        <label class=\"input-group-text mb-0\" for=\"form_invoice\">\r\n                            <strong>Invoice\/Order Number<\/strong>\r\n                        <\/label>\r\n                    <\/div>\r\n                    <input type=\"text\" class=\"form-control\" id=\"form_invoice\" name=\"InvoiceOrderNO\" value=\"\" \/>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"col-6\">\r\n            <div class=\"form-group\">\r\n                <div class=\"input-group\">\r\n                    <div class=\"input-group-prepend\">\r\n                        <label class=\"input-group-text mb-0\" for=\"form_company\">\r\n                            <strong>* Company Name<\/strong>\r\n                        <\/label>\r\n                    <\/div>\r\n                    <input type=\"text\" class=\"form-control\" id=\"form_company\" name=\"CompanyName\" value=\"\" \/>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"form-group\">\r\n                <div class=\"input-group\">\r\n                    <div class=\"input-group-prepend\">\r\n                        <label class=\"input-group-text mb-0\" for=\"form_email\">\r\n                            <strong>* Contact Email<\/strong>\r\n                        <\/label>\r\n                    <\/div>\r\n                    <input type=\"text\" class=\"form-control\" id=\"form_email\" name=\"ContactEmail\" value=\"\" \/>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"form-group\">\r\n                <div class=\"input-group\">\r\n                    <div class=\"input-group-prepend\">\r\n                        <label class=\"input-group-text mb-0\" for=\"form_sn\">\r\n                            <strong>ASI Serial Number(Starts with BTO)<\/strong>\r\n                        <\/label>\r\n                    <\/div>\r\n                    <input type=\"text\" class=\"form-control\" id=\"form_sn\" name=\"SerialNO\" value=\"\" \/>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n    <div class=\"form-group\">\r\n        <label for=\"form_issue\">\r\n            <strong>* Please describe the issue that you are having:<\/strong>\r\n        <\/label>\r\n        <textarea class=\"form-control\" id=\"form_issue\" name=\"IssueTxt\" rows=\"3\" maxlength=\"500\"><\/textarea>\r\n    <\/div>\r\n    <div class=\"gglcptch gglcptch_v2\"><div id=\"gglcptch_recaptcha_242083770\" class=\"gglcptch_recaptcha\"><\/div>\n\t\t\t\t<noscript>\n\t\t\t\t\t<div style=\"width: 302px;\">\n\t\t\t\t\t\t<div style=\"width: 302px; height: 422px; position: relative;\">\n\t\t\t\t\t\t\t<div style=\"width: 302px; height: 422px; position: absolute;\">\n\t\t\t\t\t\t\t\t<iframe src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LedHk0aAAAAALbCA5tHCEsFjru7IZmMsfE9IJQr\" frameborder=\"0\" scrolling=\"no\" style=\"width: 302px; height:422px; border-style: none;\"><\/iframe>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div style=\"border-style: none; bottom: 12px; left: 25px; margin: 0px; padding: 0px; right: 25px; background: #f9f9f9; border: 1px solid #c1c1c1; border-radius: 3px; height: 60px; width: 300px;\">\n\t\t\t\t\t\t\t<input type=\"hidden\" id=\"g-recaptcha-response\" name=\"g-recaptcha-response\" class=\"g-recaptcha-response\" style=\"width: 250px !important; height: 40px !important; border: 1px solid #c1c1c1 !important; margin: 10px 25px !important; padding: 0px !important; resize: none !important;\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/noscript><\/div>\r\n    <div class=\"row\">\r\n        <div class=\"col-12 pt-2 pb-2\">\r\n            <button type=\"submit\" name=\"step\" value=\"1\" class=\"fusion-button fusion-button-default-span button-flat button-large button-default button-1\">\r\n                Submit            <\/button>\r\n        <\/div>\r\n    <\/div>\r\n    <p>\r\n        Only customers who purchase directly from ASI Corp. are supported through e-mail and telephone. All others are welcome to share in the resources and information available on our web site.    <\/p>\r\n<\/form><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":3467,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-5223","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.3 (Yoast SEO v26.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact Technical Support - ASI Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.asipartner.com\/canada\/support\/contact-technical-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Technical Support\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.asipartner.com\/canada\/support\/contact-technical-support\/\" \/>\n<meta property=\"og:site_name\" content=\"ASI Canada\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-09T21:41:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.asipartner.com\/canada\/wp-content\/uploads\/sites\/2\/2022\/05\/ASI35-W_200.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.asipartner.com\/canada\/support\/contact-technical-support\/\",\"url\":\"https:\/\/www.asipartner.com\/canada\/support\/contact-technical-support\/\",\"name\":\"Contact Technical Support - 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